Privacy Policy

Last updated: October 10, 2026

1. Introduction

SOCIGATE respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when you visit our website, contact us, request a proposal, or engage our services.

In this Policy, “SOCIGATE,” “we,” “us,” and “our” refer to the SOCIGATE brand and the relevant legal entity responsible for the applicable interaction or service.

The applicable legal entity and its contact details are identified in the relevant agreement, proposal, invoice, or company information published on our website.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

This may include your name, business name, email address, telephone number, job title, project requirements, budget information you choose to provide, and the contents of messages or files you send to us.

If you become a client, we may also process information needed to manage the project, communicate with you, issue invoices, receive payments, and fulfil contractual or legal obligations.

On this website, the project inquiry form asks for your full name, business email address, country, the service you are interested in and your project details, and optionally your phone number. You also confirm that you have read this Privacy Policy. Inquiries are stored securely and forwarded by email to our team so that we can respond.

Technical and Usage Information

When you visit our website, certain information may be processed by our hosting infrastructure or website systems, such as your IP address, browser type, device information, pages requested, timestamps, referral information, and technical error logs.

The information collected depends on the website configuration and the services used.

To protect our forms against spam and abuse, each inquiry is stored with a pseudonymised, one-way value derived from the sender's IP address (not the IP address itself) and the browser's user-agent string.

Analytics and Marketing Information

If analytics, advertising, or social media tracking technologies are implemented on our website, those technologies may process information about website visits and interactions in accordance with their configuration and applicable consent requirements.

We will not describe a particular tracking tool as active unless it is actually implemented on the website.

At the date of this Policy, no analytics, advertising, or social media tracking tools are active on this website.

3. How We Use Information

We may use personal information to:

• Respond to enquiries and requests for proposals.
• Communicate with prospective and existing clients.
• Prepare proposals and manage projects.
• Deliver services and provide customer support.
• Process payments and maintain financial records.
• Operate, secure, troubleshoot, and improve our website.
• Measure website performance where permitted.
• Prevent fraud, misuse, and security incidents.
• Meet applicable legal, accounting, and regulatory obligations.
• Send marketing communications where permitted by law and, where required, with your consent.

We do not use personal information for purposes incompatible with the purposes described in this Policy unless permitted by applicable law.

4. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, personal information is processed only when an applicable legal basis exists.

Depending on the circumstances, these bases may include:

• Contract: Processing necessary to enter into or perform an agreement with you.
• Pre-contractual steps: Processing necessary to respond to a request or prepare a proposal at your request.
• Legal obligation: Processing necessary to comply with applicable legal requirements.
• Legitimate interests: Processing necessary for legitimate business purposes, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your consent, where consent is required or chosen as the applicable legal basis.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before the withdrawal.

5. How We Share Information

We may share relevant information with service providers that support our operations, such as website hosting providers, business communication tools, project management systems, payment processors, accounting providers, and analytics or security providers, where applicable.

We may also disclose information where required by law, in response to lawful requests, to protect legal rights, or in connection with a business transaction where permitted by applicable law.

We do not sell personal information to third parties in exchange for payment.

Where a third-party provider processes information on our behalf, the applicable contractual and legal safeguards will depend on the nature of the service and the relevant processing arrangement.

6. International Data Transfers

SOCIGATE operates through separate legal entities in the United States and Estonia and has a regional presence in the Middle East.

Depending on the services used and the nature of an enquiry or project, information may be processed in more than one country.

Where personal information protected by GDPR is transferred outside the European Economic Area, we will rely on an applicable transfer mechanism and safeguards where required by law.

Information about relevant safeguards may be requested using the contact details provided in this Policy.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, taking into account the nature of the information, the relevant relationship, applicable legal obligations, and the need to establish or defend legal claims.

Enquiry information may be retained for the period needed to respond to and manage the enquiry.

Client, contract, invoice, and payment records may be retained for the periods required by applicable accounting, tax, and other legal requirements.

Technical and security logs may be retained for a period appropriate to operational and security needs.

When personal information is no longer required, it will be deleted or anonymized where reasonably practicable, subject to applicable legal obligations.

8. Data Security

We use appropriate technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable measures appropriate to the nature of the information and the risks involved.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in applicable circumstances.
• Request restriction of certain processing.
• Object to processing where the law provides that right.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise a right, contact us using the details in the Contact section. We may need to verify your identity before responding.

10. Marketing Communications

Where permitted by law, we may send relevant business communications to existing or prospective clients.

Where consent is required, we will obtain it before sending the relevant marketing communications.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided or by contacting us. Unsubscribing from marketing communications will not prevent us from sending necessary service-related or transactional messages.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functionality, preferences, analytics, or marketing, depending on the tools implemented.

Where required, non-essential cookies and tracking technologies will be activated only after the relevant consent has been obtained.

For further information, including how to manage your preferences, please refer to our Cookie Policy and the cookie settings available on the website.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Those third parties operate under their own privacy policies and practices.

We are not responsible for the independent privacy practices of external websites. We encourage you to review their policies before providing personal information.

13. Children's Privacy

Our website and business services are intended for businesses and general audiences, not specifically for children.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, website technologies, legal obligations, or privacy practices.

The updated version will be published on this page with a revised date. Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Us

For privacy-related questions or requests, please contact:

SOCIGATE

Email: info@socigate.com

Please describe your request clearly and identify the relevant interaction or project, if applicable.