Esraa Refaey

Content & Social Media Supervisor / Moderator

*   I oversee the comprehensive management of social media platforms (Facebook, Instagram, YouTube, Snapchat, TikTok) to ensure a consistent and impactful brand presence.
*   I attentively monitor messages and comments, ensuring prompt and helpful responses that maintain continuous audience engagement and strengthen customer loyalty.
*   I track emerging trends and analyze audience needs to deliver content and a communication experience that meets their expectations and attracts new followers.
*   I am committed to delivering a distinctive communication experience that reflects the brand identity with a professional and consistent approach across all channels.